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Shipping & Returns

Shipping & Returns – SoftLicences.com

Digital Software Delivery

At SoftLicences.com, we specialize in the sale of 100% genuine digital software licenses from leading brands such as Microsoft, Kaspersky, Avast, AVG, Malwarebytes, and more.
All licenses are delivered exclusively via email to the address provided during checkout.

You will receive:

  • The official license key or product code

  • A secure download link to the software

  • Step-by-step activation instructions

No physical items are shipped – all deliveries are fully digital.

Delivery Timeframe

Delivery time depends on the type of product purchased and is specified on each product page.

Typical delivery times are as follows:

  • Instant delivery: Within 5 to 20 minutes after payment confirmation

  • Manual processing: Within 24 hours (for selected products or cases requiring verification)

If your license does not arrive within the expected timeframe, please check your spam/junk folder. If still not received, contact us at support@softlicences.com.

Return and Refund Policy

Due to the digital nature of software licenses, we do not accept returns, exchanges, or refunds once the license key has been delivered.

All sales are considered final once the license has been issued and sent.

We strongly recommend all customers to:

  • Review the system requirements before purchasing

  • Confirm compatibility with their device or operating system

  • Carefully read the product description, including license duration and delivery terms

If you experience activation or delivery issues, our support team is ready to help.

Customer Support

Our support team is available during business hours to provide assistance with delivery, activation, or product inquiries.

We are committed to delivering fast, secure, and professional service to every customer.

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